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Friday, 7 October 2016

No Sound on Skype (Vista)

There seems to be a problem with the latest version of Skype and Windows Vista.

The program starts and appears to operate normally, but when making a call, incoming audio does not function correctly. When calling the 'Sound Test Service' contact, audio works for a few brief seconds but then cuts out.

After looking at two Windows Vista computers (a laptop and a desktop with different sound chips), I concluded that the only way to resolve the problem was to downgrade the version of Skype to one that still worked OK.

Fortunately, '' still has a copy of Skype available, and this works with the audio:

I was able to uninstall the newest version using 'Programs and Features' in Control Panel, then reinstall using the above link. I then disabled automatic updates within Skype (Tools - Options - Advanced - Turn off automatic updates - Save) to prevent the same problem occurring.


  1. Thanks - very useful. Why don't Skype let us rll back when they supply duff software?

  2. I am trying to download this version but the session keeps timing out? any suggestions please? :)

  3. Many thanks Matthew Green; silver surfer in spain took your fix and can now skype brother in the Pyrenees etc...

  4. Thank you. Seems to have fixed the problem for me too. Though I did get a message saying this version of Skype is being discontinued soon, so I don't know if it will stop working again anyway at some point.

  5. Fixed my problem with non working speech sound (bug in Skype) together with Razer Kraken USB.